Having access to your insurance cover and policy details in a secure, easy to access location is important, especially in those moments when you really need them. That's why we're excited to share with you some of the changes that we have made to enhance and improve our service to you. The Lockton Private Clients portal is now available and is part of our wider vision to enhance our customer experience as we continue to develop and evolve.

The portal has some great features and will complement the continuing service provided by your Account Managers. It will enable you to manage your insurance portfolio simply and safely; storing your Policy Documents in one easy to access place. We have designed the portal to provide you with a broad range of benefits and functions, including the following:

  • No more receiving emails with multiple password protected attachments
  • You can view, download and if required, print your documents and certificates.
  • Obtain claims information should you have to report an incident.
  • Accessible from anywhere and on the go, with both desktop and phone/tablet friendly configuration.
  • Available 24/7 so you can find answers to frequently asked questions or get general advice out of core office hours.



The next time you renew with us, your documents will be uploaded to the Private Clients portal. We will send you all the details you need to obtain access and how to get started and how to seek support if needed.